Studies indicate a whopping 71% of
workers are on “cruise control.”
Organizations and leaders who think their actions motivate and engage their people are ignoring what Vicki Hess knows – engagement is a personal matter. Her proprietary, proven, yet simple SHIFT methodology shows how anyone can create their own Professional Paradise. Packed with real workplace examples, practical tools and interactive exercises, SHIFT to Professional Paradise guides readers to:
  • Develop personal accountability for engagement and job satisfaction;
  • Create and maintain positive connections with customers and coworkers;
  • Turn workplace POWs into WOWs, transforming stumbling blocks into stepping stones;
  • Reduce stress and increase productivity energy by generating constructive outcomes to their most challenging problems and toughest workplace situations;
  • Implement long-term behavior changes that lead to truly remarkable results.

"As a CEO, I’ve learned that only engaged employees can take your company to new heights. Every employee would be well served to utilize the techniques that Vicki Hess espouses in SHIFT to Professional Paradise. It’s entertaining and easy to read and, more importantly, easy to put into practice. I recommend it highly!"
Donald H. Totter, President, The Make It Rain Group Inc

"Quite frankly, the SHIFT principle works. Since implementing it with my sales team, our statistics have increased dramatically because my team loves coming to work. We’ve also adopted the strategies with our clients and have received numerous comments that our attitudes have “shifted.” Bravo, Vicki!"
Linda G. Erickson, Director of Sales, Washington Convention Center

"Vicki Hess makes a persuasive case that Paradise isn't lost for those of us who work under fluorescent lights rather than the Tahitian sun. Her insights are compelling, and the reward for the reader is immediate."
Warren Green, President & CEO, LifeBridge Health, Inc

"SHIFT to Professional Paradise is a must read for everyone who wants to gain control of their career, maximize job satisfaction and improve performance while increasing their value to the business."
Jed Trosper, COO, GunnAllen Holding, Inc.

"In a down to earth yet poignant style, Vicki transports you from Prison to Professional Paradise in an easy hour read. This book offers real-life, practical skills that can be applied to both work and home."
Neil Meltzer, "Escapee" and President, Sinai Hospital of Baltimore


SHIFT every POW to a WOW! Colorful, durable reminder cards put the SHIFT steps right at your fingertips and reinforce key points from the keynote, book and workshop. Keep them handy so you’ll be ready the next time you’re hit with a POW – put one on your desk, computer, clipboard, locker, break-room message board, dashboard of your car…even the refrigerator at home!

Vicki Hess, RN, is the founder and principal of Catalyst Consulting, LLC. She is passionate about helping forward-thinking organizations develop fully engaged employees and leaders who deliver remarkable business results.

A highly-regarded speaker and expert in employee engagement, customer service, team dynamics and workforce development, she brings more than 23 years of hands-on business know-how to her clients.

Her professional experience includes major account sales for Xerox Corporation as well as training and development for a major computer retailer. At LifeBridge Health, she was responsible for employee training, team building, customer service and leadership development for 6,000 employees. A registered nurse, she also has more than a decade of experience in the healthcare industry.
Phone: 443.927.3597 ext. 4
Email: vicki@vickihess.com